For so many people, technology can feel like a mystery—an endless black hole of unknowns. The terms are confusing and the needs are always changing. At MHD Communications, we try to simplify and streamline as much as possible for our customers. One customer relayed this familiar story to us when her boss asked her to research the Tampa Managed Services Provider.
“I had no idea where to start. So I went to Google and typed in ‘ Tampa Managed Services Provider ‘. I really didn’t know what I was looking for or even what finding a Tampa IT company that offers managed services even entailed. Working with MHD made me realize it wasn’t so hard at all. They had our company’s back in ways I didn’t even realize possible from behind the scenes to full-on helpdesk IT support – they had us covered at all angles. MHD has shown me what a Tampa managed services provider should have to offer. I knew when it came our budget we didn’t want to break the bank, but we wanted the best around. MHD charges us a fixed monthly rate for managed services based on the number of workstations and servers that are monitored. They have also provided us with backups of our servers to ensure no data is ever lost. Not only does MHD monitor all of our technical equipment, but should we need assistance with day to day tech support like password resets or new email creations, their helpdesk is always an email or phone call away.”
Learn Why MHD Communications Is The Best Tampa Managed Services Provider
MHD Communications works with each customer to customize a Tampa Managed Services packages that will fit their individual needs and budget. While there are plenty of Tampa Managed Services providers to choose from, not all have the commitment to customer service, a 24/7 helpdesk and a 15-year history in the Tampa Bay area. We employ full-time, long-term employees to ensure that our customers do not encounter a revolving door of technicians who are always unfamiliar with their issues. That means problems get fixed fast, your technology is up and running more quickly and your business experiences less downtime.
Our Tampa managed services customers are always our number one priority and our customer service and attention to detail proves it!