Custom VoIP Phone Systems for Businesses Across Tampa and Palm Beach
Enhance your communication with a tailored VoIP phone system from MHD. Our experts will assess your specific needs, design a custom solution, and handle the entire installation process for seamless integration and instant usability.
VoIP Phone Systems Deliver Maximum Communication Solutions
VoIP (Voice over Internet Protocol) uses an internet connection rather than traditional phone lines to equip your team with a wide range of advanced capabilities, including:
Conference Calling
Speak with up to 30 people on a conference call using your VoIP phone system from MHD. Conference calling gives you the power to add or remove participants, swap between private calls and conference calls, combine calls across multiple phone lines, and more.
Voicemail to Email
Receiving a voicemail has never been easier with the voicemail to email feature on your VoIP phone system. Upon setup, your VoIP system will send an audio file of the voicemail and an auto-generated transcription to your email so you can stay on top of all missed calls, even while away from your desk.
Find Me, Follow Me
The Find Me feature allows you to route calls to whichever device you’d like, including your desktop phone, cellular device, and home phone. The Follow Me feature allows you to set up call forwarding to your preferred devices so that callers can contact you in the office, out in the field, or at home.
Automated Attendants
The auto attendant feature, sometimes called the virtual receptionist, allows you to design a strategic routing system to direct calls to the correct team member or department. No more need for a live operator—the auto attendant is your solution to field and streamline phone calls automatically.
On-Hold Music & Advertisements
Did you know 90% of callers will hang up after 40 seconds of being on hold without music? Callers will extend their wait time by 30 seconds when on-hold music is playing and will stay on the line for up to 3 minutes longer when ad messages play alongside the music. VoIP systems offer preprogrammed on-hold music and can feature on-hold messaging to optimize wait times further.
Cell Phone Integration
Our VoIP phone systems allow you to make and receive phone calls and send and receive text messages via the provider’s VoIP app on your smartphone. Carry on conversations from anywhere with seamless cell phone integrations.
Call Queues & Call Routing
When you or your team members are with other customers and unable to take a call, your VoIP phone will hold your caller in a virtual waiting room to be served by the next available representative. If multiple callers are waiting, they will move through the queue and will be routed to the next available team member.
Advanced Analytics & Call Reports
Evaluate all your call data, including call times, answering speeds, number of incoming and outgoing calls, call abandonment rates, agent availability, talk times, and more. You can also listen back to recorded phone calls, analyze the calls that come from marketing campaigns, and evaluate call conversion rates for a deeper insight into your communication with customers.
VoIP phone systems enhance communication with vendors, customers, team members, and colleagues.
Call 833-MHD-INFO (833-643-4636) or email info@mhdit.com to make the switch!
Why VoIP Phones from MHD?
A switch to VoIP phones from MHD means companywide benefits like:
Design Flexibility
Design Simplicity
Improved Uptime
Insightful Analytics
Reliable Equipment
Boosting Communication Across Industries
From medical centers to data centers, educational facilities to governmental buildings, retail stores to corporate headquarters, all businesses, organizations, or entities need advanced phone systems that simplify communication. Discover how MHD serves all industries with our phone system services.
Our Partners in VoIP Phone Systems
