VoIP Phone Systems for Businesses in Tampa, FL and Palm Beach, FL
Enhance your communication with a tailored VoIP phone system from MHD. Our experts assess your specific needs, design custom solutions, and handle the entire installation process for seamless integration and instant phone use.
VoIP Phone Systems Deliver Maximum Communication Solutions
VoIP (Voice over Internet Protocol) uses an internet connection rather than traditional phone lines to carry out business communication. VoIP phones provide a wide range of advanced capabilities, including:
Conference Calling
Speak with up to 30 people on a conference call using your VoIP phone system from MHD. Conference calling gives you the power to add or remove participants, swap between private calls and conference calls, combine calls across multiple phone lines, and more.
Voicemail to Email
Receiving a voicemail has never been easier with the voicemail to email feature on your VoIP phone system. When set up, your VoIP system will send an audio file of the voicemail and an auto-generated transcription to your email. You can stay on top of all missed calls, even while away from your desk.
Find Me, Follow Me
The Find Me feature allows you to route calls to whichever device you’d like, including your desktop phone, cellular device, and home phone. The Follow Me feature allows you to set up call forwarding to your preferred devices. Callers can contact you in the office, out in the field, or at home.
Automated Attendants
The auto attendant feature, sometimes called the virtual receptionist, allows you to design a strategic routing system. Use it to direct calls to the correct team member or department. No need for a live operator—the auto attendant is your solution to field and streamline phone calls automatically.
On-Hold Music & Advertisements
Ninety percent of callers will hang up after 40 seconds of being on hold without music. Callers will extend their wait time by 30 seconds when on-hold music is playing. They will stay on the line for up to 3 minutes longer when ad messages play alongside the music. VoIP systems offer preprogrammed on-hold music and can feature on-hold messaging to optimize wait times and improve customer service.
Cell Phone Integration
Our VoIP phone systems allow for easy cell phone integration. Make and receive phone calls and send and receive text messages via the provider’s VoIP app on your smartphone. Carry on conversations from anywhere with seamless cell phone integrations.
Call Queues & Call Routing
Don’t leave a caller waiting. When a team member is unable to take a call, your VoIP phone can hold the caller in a virtual waiting room. Their call will then go to the next available representative. If multiple callers are waiting, they will move through the queue and routed to the next available team member.
Advanced Analytics & Call Reports
Evaluate all your call data, including call times, answering speeds, number of incoming and outgoing calls, call abandonment rates, agent availability, talk times, and more. You can also listen back to recorded phone calls, analyze the calls that come from marketing campaigns, and evaluate call conversion rates for a deeper insight into your communication with customers.
VoIP phone systems enhance communication with vendors, customers, team members, and colleagues.
Call 833-MHD-INFO (833-643-4636) or email info@mhdit.com to make the switch!
Why VoIP Phones from MHD?
A switch to VoIP phones from MHD means companywide benefits like:
Design Flexibility
Design Simplicity
Improved Uptime
Insightful Analytics
Reliable Equipment
Phone Systems and Solutions for Industries in Tampa, FL and Palm Beach, FL
Medical centers, data centers, educational facilities, governmental buildings, retail stores, corporate headquarters, and all other entities need advanced phone systems that simplify communication. Discover how MHD serves all industries with our phone system services.
Our Partners in VoIP Phone Systems
